Axxvion
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Privacy Policy

Your privacy matters to us. This policy explains what information Axxvion collects, why we collect it, and the choices and rights you have.

Last updated: 3 July 2026

1. Overview

Axxvion ("Axxvion", "we", "us" or "our") develops native software for macOS, iOS and iPadOS. This Privacy Policy describes how we handle information in connection with our applications, our website and our services (together, the "Services"). It applies to everyone who uses our Services.

We designed our Services around a simple principle: collect as little personal information as possible, keep it safe, and never sell it. Where an individual app has practices that differ from this general policy, we disclose them on that app's App Store product page and in the app itself.

In short: we collect only what an app needs to work, we prefer to process data on your device, we never sell your personal information, and you can contact us any time at support@axxvion.com.

2. Information we collect

The information we collect depends on how you interact with us. It may include:

Information you provide

  • Contact details — such as your name and email address when you email our support or business teams.
  • Support content — the messages, screenshots and diagnostic details you choose to send us when requesting help.
  • Account data — where an app offers an account, the credentials and profile information you provide (many of our apps use Sign in with Apple, which limits what we receive).

Information collected automatically

  • Diagnostics & crash data — anonymised technical logs that help us find and fix bugs and improve stability.
  • Usage & performance data — aggregated, non-identifying information about how features are used, so we can make our apps better.
  • Device information — such as device model and operating system version, used to ensure compatibility and provide support.

Information we do not want

We ask that you do not send us sensitive personal information (for example, health, financial account numbers or government identifiers) unless it is strictly necessary and we have specifically requested it.

3. How we use information

We use the information described above to:

  • Provide, operate, maintain and improve our Services;
  • Respond to your support requests and communicate with you;
  • Diagnose problems, fix bugs and enhance performance, security and reliability;
  • Understand, in aggregate, how our apps are used so we can prioritise improvements;
  • Protect against fraud, abuse and security threats; and
  • Comply with our legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.

Where the EU/UK General Data Protection Regulation (GDPR) applies, we rely on the following legal bases: performance of a contract with you; your consent (which you may withdraw at any time); our legitimate interests in operating and improving our Services; and compliance with legal obligations.

5. Sharing & disclosure

We share information only in limited circumstances:

  • Service providers — trusted vendors who process data on our behalf (for example, cloud hosting, crash reporting and email) under contractual confidentiality and data-protection obligations.
  • Legal & safety — where required by law, or to protect the rights, safety and property of Axxvion, our users or the public.
  • Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

We never sell, rent or trade your personal information to third parties for their own marketing.

6. Apple & the App Store

Our apps are distributed through Apple's App Store, and purchases and subscriptions are processed by Apple. When you buy or subscribe, Apple handles your payment information — we do not receive your full payment details. Apple's handling of your information is governed by Apple's Privacy Policy. Many of our apps also use Apple technologies such as Sign in with Apple, iCloud and CloudKit, which are designed to keep your data private and under your control.

7. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes and enforce our agreements. Diagnostic and usage data is generally retained in aggregated or anonymised form. When information is no longer needed, we delete or anonymise it.

8. Security

We take the protection of your information seriously and use technical and organisational measures appropriate to the risk, including encryption in transit and at rest where applicable, the Apple Secure Enclave and Keychain for sensitive data on device, access controls, and a strong preference for on-device processing. No method of transmission or storage is completely secure, but we work hard to safeguard your information and continually improve our protections.

9. Your rights & choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your information;
  • Object to or restrict certain processing;
  • Request a portable copy of your information; and
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at support@axxvion.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data-protection authority.

10. Children's privacy

Our Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. International data transfers

We may process and store information in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards — such as standard contractual clauses — to ensure it remains protected in accordance with this Policy and applicable law.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after an update means you accept the revised Policy.

13. Contact us

If you have any questions, requests or concerns about this Privacy Policy or your personal information, please reach out:

This document is provided for general information and does not constitute legal advice. Before publishing, we recommend having it reviewed by a qualified professional and adding your registered company name and address to meet local requirements.