Product support
Trouble with an app, a bug to report, or a question about how something works? Our support team will get you sorted.
support@axxvion.comQuestions about one of our apps, a purchase, or a project? Reach the right team below — most messages get a reply within one business day.
Trouble with an app, a bug to report, or a question about how something works? Our support team will get you sorted.
support@axxvion.comWant to discuss a new app, a partnership, press, or anything commercial? Our desk team is ready to talk.
desk@axxvion.comMany answers are just a scroll away. Browse our FAQ for quick help on accounts, privacy, refunds and compatibility.
Jump to FAQSend us an email and we'll take it from there. Please include your device, the app name and your OS version so we can help as quickly as possible.
Quick answers to the things people ask us most. Still stuck? Email support@axxvion.com.
Email support@axxvion.com with the name of the app, your device model and your macOS, iOS or iPadOS version. Screenshots or a short description of the steps that led to the issue help us resolve things faster.
We build native software exclusively for Apple platforms — macOS, iOS (iPhone) and iPadOS. Our apps are written in Swift and SwiftUI and follow Apple's Human Interface Guidelines.
Privacy is built into everything we make. We collect only what an app genuinely needs, prefer on-device processing, and never sell your personal information. Full details are in our Privacy Policy.
Purchases and subscriptions for our apps are processed by Apple through the App Store. Refund requests are handled by Apple at reportaproblem.apple.com. If you have trouble, contact us and we'll help guide you through it.
Absolutely. Reach out to desk@axxvion.com with a short description of your idea, timeline and platforms, and our desk team will get back to you to discuss the next steps.
Yes. We test against current Apple releases and update our apps to stay compatible, secure and fast as new versions of macOS, iOS and iPadOS ship.
Our team reads every message. Tell us what's going on and we'll help you find a solution.